The Quest for Information Systems Success in Saudi Arabia. a Case Study La Quête Du Succès Des Systèmes D’information En Arabie Saoudite. Une Étude De Cas

The objective of this study is to explore how Information systems (IS) success is defined and perceived by a group of managers in a public university in Saudi Arabia. The results show that culture does influence IS success perception which poses problems particularly to organizations that decide to implement Enterprise resource planning systems (ERP). A misfit between the user IS perception and the built-in success assumptions of the package is highly probable. Our case is a public university in Saudi Arabia that decided to implement an ERP system.